Social Service Specialist III (family Support Services) - #102225 - uddo13 - 350700

Social Service Specialist III

Opening Date: 11/5/2025.

Closing Date: 11/18/2025 11:59:00 PM

Type of Recruitment: Open Competitive.

Salary: Yearly: $41,461.00/Min.

Pay Grade: 10

Shift Hours: 8:30am - 5:00pm; Monday through Friday

Employment Type: Actual Vacancy

Employment Term: Regular

Agency: DHSS/Social Services

Location(s): Northeast State Service Center: (1624 Jessup St, Wilmington, DE, 19802)

Contact Name: DHSS Talent Acquisition

Contact Phone: 302-220-5830

Summary: As a Social Service Specialist III, you will serve as the first point of contact for clients entering the center, delivering customer-friendly, high-quality service. You will ensure clients are well informed about the programs and services offered by Family Support Services and other partner agencies within the center and surrounding community. Through timely and interactive interviews, you will conduct central intakes using systems such as MCI, Worker Web, and CAPS. By completing these concise assessments, you will begin the process in fulfilling client needs efficiently, providing direct support or appropriate referrals when services are unavailable.