Health/human Service Case Manager II - #090825 - uddz96 - 350200

Job Posting

Opening Date: 9/10/2025.

Closing Date: 9/16/2025 11:59:00 PM

Type of Recruitment: Open Competitive.

Salary: Yearly: $44,363.00.

Pay Grade: 011

Shift Hours: 8:00am-4:30pm

Employment Type: Actual Vacancy

Employment Term: Regular

Agency: DHSS/Medicaid & Medical Assistance

Location(s): Milford Riverwalk Center: (235 NE Front St, Milford, DE, 19963)

Contact Name: DHSS Applicant Services

Contact Phone: 302-220-5830

Summary: This position determines financial and technical eligibility for Medicare Savings Plan (MSP) programs, Supplemental Security Income (SSI) Medicaid programs, other Medicaid State Plan programs, and the Supplemental Nutrition Assistance Program (SNAP). The incumbent is responsible for maintaining a high-volume caseload of MSP/SNAP and Medicaid/SNAP cases. The incumbent will complete initial eligibility determinations, annual redeterminations, process interim changes, and respond accurately and timely to case, eligibility, and service-related inquiries from colleagues, other DHSS agencies, Medicaid providers, and the public.