Customer Service Representative

Customer Service Representative

Provide quality customer service and support to the Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner. Provide product knowledge and technical assistance as necessary. Respond to customer inquiries. Enter information in a computerized database. Communicate any problems or issues to management. Must have the following abilities: Uphold and practice the highest code of ethical standards and conduct. Make decisions within well-defined parameters. Effectively prioritize within a high-pressure, high volume environment with tight deadlines. Have basic PC skills and data entry experience.

Skills: Customer service call center, Customer service team, Inbound call center, Call center, Customer service, Data entry, Csr, Customer support

Top Skills Details: Customer service call center, Customer service team, Inbound call center, Call center, Customer service, Data entry, Csr, Customer support

Additional Skills & Qualifications: Banking call center is a plus

Experience Level: Entry Level

Pay and Benefits: The pay range for this position is $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type: This is a fully onsite position in Wilmington, DE.

Application Deadline: This position is anticipated to close on Sep 25, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.