Salesforce Administrator - Remote Eligible

Salesforce Administrator

We're looking for a Salesforce Administrator to support the day-to-day running of our Salesforce platform.

This is a hands-on, operational role focused on keeping Salesforce clean, reliable, and working for the business. You'll manage incoming requests, maintain data quality, support users, and ensure changes are delivered in a structured way.

You won't be expected to design complex solutions but you will be expected to execute well, stay organized, and take ownership of the platform's day-to-day health.

Ticket & Request Management

• Triage and manage incoming Salesforce requests via Jira/Slack
• Gather basic requirements and ensure tickets are well-defined before work starts
• Resolve straightforward changes (fields, layouts, picklists, validation rules)
• Escalate more complex work appropriately

User Management & Support

• Create and manage users, roles, profiles, and permission sets
• Handle onboarding/offboarding access requests
• Act as first-line support for Salesforce users
• Troubleshoot issues and provide clear, timely responses

Data Quality & Maintenance

• Maintain data integrity across key objects (Accounts, Contacts, Opportunities)
• Support data clean-up activities and deduplication
• Run reports to identify inconsistencies or gaps
• Ensure basic data governance rules are followed

Qualities We Look For

Required

• 1-2 years experience working with Salesforce
• Solid understanding of core Salesforce objects (Accounts, Contacts, Opportunities)
• Experience with basic configuration (fields, page layouts, picklists)
• Experience managing users and permissions
• Comfortable working with ticketing systems (e.g. Jira, ServiceNow)
• Strong attention to detail and organization

Nice to Have

• Salesforce Administrator certification
• Exposure to Flows (basic automation)
• Experience supporting a Sales or GTM team
• Familiarity with data tools (Data Loader, reports, Excel)

What We Offer

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication.
• Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week.
• Virtual Shares - an ownership mindset in every role. We believe everyone should share in our success.
• Regular in-person team events: we bond over vibrant events that are as unique as our team.
• Monthly full-day hacking sessions: every month, we have Hack Fridays.
• 30 days of annual leave: we value your peace of mind.
• Competitive benefits: just as our team spans the globe, so does our benefits package.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

We Are An Equal Opportunity Employer

You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.