Partner Operations Manager

Partner Operations Manager

As the Partner Operations Manager, you will play a crucial role in scaling our new partner channel and ensuring operational excellence across all partner-related initiatives. You will collaborate closely with various teams to enhance our partner ecosystem, driving significant revenue growth. Expect to work building up/optimising across various partner types (Reseller, Channel, ISV, Marketplace).

Your responsibilities include:

Project Management:

• Lead initiatives to optimise partner operations, focusing on scalability and revenue growth, with a target of achieving 20% of total revenue from the partner channel.
• Develop long-term strategies that align with the overall business objectives and enhance partner effectiveness.
• Roadmap and own the project plan under the Partnerships workstream

Advanced Data Analytics:

• Utilise data analytics to inform strategic decisions regarding partner performance and channel effectiveness.
• Present data-driven insights to senior leadership, recommending actionable strategies for partner growth.

Change Management:

• Drive change initiatives to enhance partner processes, ensuring smooth transitions and stakeholder engagement.
• Foster a culture of continuous improvement within the partner operations function.
• Engage with engineering teams, finance, legal to drive the partner channel beyond to Sales Tech stack

Mentorship & Development:

• Mentor junior team members, contributing to their professional development and enhancing team capabilities.
• Lead workshops and training sessions to align team skills with the evolving needs of the partner ecosystem

Qualities we look for include:

• Experience: 7+ years in Partner Operations or Sales Operations, with a proven track record of driving measurable improvements in partner performance.
• Strategic Thinking: Ability to develop and implement strategic initiatives that align with business goals and enhance partner engagement.
• Leadership Skills: Demonstrated experience in managing projects and leading teams in a global environment.
• Advanced Tools Knowledge: Expertise in partner management, partner tools and analytics platforms, with a focus on optimising partner engagement.
• Influence & Impact: Ability to influence stakeholders and drive change across teams to support partner initiatives.

Even better if you also have:

• Experience working in a partner-facing role.
• Familiarity with partner engagement tools and technologies.
• Experience in a rapidly growing SaaS environment.

What we offer includes:

• A diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication.
• Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week.
• Regular in-person team events: we bond over vibrant events that are as unique as our team.
• Monthly full-day hacking sessions: every month, we have Hack Fridays.
• 30 days of annual leave: we value your peace of mind.
• Competitive benefits: just as our team spans the globe, so does our benefits package.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

We are an equal opportunity employer. You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.