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Operations Associate - Remote Eligible
Assist in improving payment processes and user experience for Deel-branded debit cards.
Remote
Entry Level
1 week ago
✨ About The Role
- The role involves executing all processes and operations related to payments and Deel-branded debit cards.
- The candidate will be responsible for accurately reviewing and recording data in the system to ensure consistency and precision.
- Assisting with payment or debit card inquiries from customers is a key responsibility.
- Coordination with internal cross-functional teams and external partners on customer requests or issues is required.
- The role includes providing expertise to improve processes, tooling, automation, and user experience related to payments and debit cards.
- Creating and maintaining process documentation is an important aspect of the job.
- The work environment is fast-paced, requiring the ability to maintain quality and accuracy under pressure.
- The position is fully remote, allowing for flexibility in work location.
âš¡ Requirements
- The ideal candidate has 0-4 years of experience in a high-volume output operations team.
- Experience in a scrappy startup, particularly within the FinTech industry, is preferred.
- Strong written and verbal communication skills are essential for success in this role.
- A data-driven mindset and a structured approach to problem-solving are important traits.
- The candidate should be highly organized with acute attention to detail.
- A service-oriented mindset is crucial when collaborating with internal and external teams.
- The ability to work independently in a fully remote environment is necessary.
- A willingness to put in extra hours during busy periods, typically at the end of the month, is expected.
- Being a fun and supportive teammate is valued in the company culture.
About Deel
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