β¨ About The Role
- The role involves being part of a team of subject matter experts focused on achieving Deel ITβs service growth objectives.
- Responsibilities include providing technical implementation and pre/post sales support services to Deel IT customers.
- The candidate will build, develop, and enhance device management services for a global customer base.
- Leading technical support for the sales team and key stakeholders is a critical aspect of the job.
- The position requires managing, deploying, configuring, and refreshing devices at Deel.
- The role emphasizes a methodical approach to work, ensuring delivery timelines and milestones are met.
- The candidate will be expected to work well as part of a remote team while also being able to take independent responsibility.
β‘ Requirements
- The ideal candidate will have significant exposure working with and managing both Mac and Windows environments.
- A strong background in mobile device management platforms, such as Jamf, Intune, or Jumpcloud, is essential for success in this role.
- Experience in application packaging and deployment for both Mac and Windows systems is highly valued.
- The candidate should possess a solid understanding of IT security principles and practices.
- Proficiency in automating device actions using programming languages like Python, Bash/ZSH, and Powershell is required.
- Excellent interpersonal, organizational, and communication skills are necessary to thrive in a fast-paced environment.
- Previous experience in providing technical services to third-party customers and internal end-users will be beneficial.