Client Relationship Specialist

DEP is looking for a motivated, experienced, full-time, team-oriented Client Relationship Specialist with exceptional written and verbal communication skills and strong analytical abilities. Experience in the automotive industry is a plus!

Responsibilities:

Maintaining and building client relationships
Provide professional support to enhance the customers' experience
Train/Educate clients on Dealer eProcess products
Staying on top of industry trends
Conduct dealer training
Work closely with various departments to ensure dealer satisfaction
Remain in frequent contact with the clients in your responsibility to understand their needs

Required Skills:

Excellent presentation, communication, and customer service skills
Must be organized, detail-oriented, and punctual
Ability to manage multiple accounts
The ability to remain cool under pressure
Proficiency with Microsoft Office Suite and Google Suite

Employee Benefits (after waiting period):

Medical, Dental, Vision
401K with company match
10 Paid Holidays
PTO and Vacation time off
Paid Paternal Leave

DEP'S TOP 5:

Great benefits
Collaborative company culture
Numerous areas for growth
Engaging work environment
In-person company/team events

Please be advised that DEP will never request bank information for equipment. All communications will exclusively come through our recruiting platform and our HR team. We urge you to disregard any unsolicited requests outside of these official channels.

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Customer Service Representative

Dealer eProcess

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