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Account Manager (cst/est) - Remote Eligible

Develop annual partnership plans to enhance district utilization of Daybreak's mental health programs.
Remote
Mid-Level
3 weeks ago
Daybreak Health

Daybreak Health

The first digital mental health system for youth

1 Similar Job at Daybreak Health

✨ About The Role

- The Account Manager will serve as the primary contact for up to 60 district partners in the East and Central Regions, ensuring regular communication and relationship health. - This role involves collaborating with Account Executives and Customer Success Managers to successfully launch district partnerships within four weeks of contract signing. - The Account Manager will drive the adoption of various utilization initiatives through strategic conversations with district leaders. - Developing annual district utilization-focused partnership plans with input from customer success managers and community outreach liaisons is a key responsibility. - The role includes managing the end-to-end renewal cycle and identifying opportunities for program expansion throughout the year.

âš¡ Requirements

- The ideal candidate will have proven experience managing diverse customer portfolios, particularly with enterprise-level accounts and annual recurring revenue (ARR) goals. - Strong skills in data-driven planning and strategic account management are essential for success in this role. - The candidate should possess expertise in building and maintaining relationship maps and conducting in-person customer engagements. - Monitoring customer health indicators and implementing mitigation strategies will be a key responsibility. - Experience in managing renewal cycles, including budgeting and board approval processes, particularly in K-12 or related industries, is highly desirable.
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Account Manager (cst/est) - Remote Eligible
Remote
Sales
About Daybreak Health
The first digital mental health system for youth