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Intermediary Support Senior Associate

Support brokers by managing account openings and resolving queries efficiently
Dublin
Senior
2 weeks ago
Davy

Davy

A leading Irish provider of wealth management, asset management, capital markets, and financial advisory services.

Intermediary Support Senior Associate

From day one, you'll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland's future business leaders.

Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of services to high-net-worth individuals, self-directed investors, small-to-medium enterprises, credit unions, corporations, and domestic & international institutional investors.

Our culture is shaped around three values, which are at the heart of everything we do: client success, one Davy, and building a proud legacy. Sharing the same goals, we work together to deliver exceptional outcomes for our clients. As part of a team of over 900, you will be encouraged to learn and to grow, both professionally and personally.

An exciting opportunity has arisen within the support function of Davy Select for an Intermediary Support Senior Associate. In the role, the successful candidate will:

  1. Ensure Brokers requirements are understood and met in terms of turnaround and accuracy and that Brokers are consistently provided with excellent customer service;
  2. Manage the opening of new accounts and account queries;
  3. Liaise with internal teams within Davy Operations;
  4. Update broker and client pipelines and Management Information;
  5. Provide general administrative support to the Davy Select Account Managers;
  6. Actively seek to add value to processes by introducing improvements based upon Broker & Client feedback;
  7. Develop a thorough working knowledge of pension and investments and the appropriate product knowledge;
  8. Train & mentor junior team members;
  9. Involvement in ad hoc projects & business development as required.
  10. Comply with the Risk and Compliance frameworks, policies and procedures associated with the role.
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Intermediary Support Senior Associate
Dublin
Support
About Davy
A leading Irish provider of wealth management, asset management, capital markets, and financial advisory services.