Senior Manager, Revenue Operations

Senior Manager Of Revenue Operations

We are seeking a dynamic Senior Manager of Revenue Operations to own and scale our revenue operations function. This role requires a hands-on leader who can operate at both strategic and tactical levels, building the foundation for our revenue engine while executing day-to-day optimization initiatives.

You will be responsible for designing and implementing the systems, processes, and analytics infrastructure that enables our sales, marketing, and customer success teams to efficiently acquire and retain customers. As our first dedicated RevOps hire, you'll have the opportunity to build this function from the ground up and directly impact our path to sustainable growth.

Initially reporting to the CRO, this role works closely with leadership across sales, operations, marketing, customer success, and finance teams.

Revenue Operations Strategy & Execution

• Design and implement scalable revenue operations processes across the entire customer lifecycle (lead generation → customer acquisition → expansion → retention)
• Own revenue forecasting, pipeline management, and performance analytics to drive predictable growth
• Develop and maintain revenue metrics, dashboards, and KPIs that provide actionable insights to leadership
• Create and optimize sales and customer success playbooks, processes, and workflows
• Lead quarterly business reviews and revenue planning cycles

Systems & Technology Management

• Serve as the primary administrator and strategic owner of our CRM (Salesforce) and revenue tech stack
• Implement and optimize integrations between sales, marketing, and customer success tools
• Evaluate, implement, and manage new revenue tools and technologies to support scaling operations
• Ensure data integrity and governance across all revenue systems
• Build automated workflows and reporting to eliminate manual processes

Sales & Customer Success Enablement

• Partner with sales leadership to design and optimize sales processes, territories, and compensation plans
• Develop customer success processes for onboarding, expansion, and retention
• Implement and optimize lead routing, qualification, and handoff processes
• Support pricing and deal approval workflows

Analytics & Insights

• Build comprehensive revenue reporting and analytics capabilities
• Conduct analysis on conversion rates, sales cycle efficiency, customer acquisition costs, and lifetime value
• Identify bottlenecks and optimization opportunities across the revenue funnel
• Provide data-driven recommendations to improve team performance and business outcomes
• Track and report on progress against revenue targets and operational metrics

Cross-Functional Collaboration

• Work closely with marketing to optimize lead generation, nurturing, and attribution
• Partner with finance on revenue recognition, forecasting, and financial planning
• Collaborate with product on usage analytics and feature adoption tracking
• Support customer success on expansion, retention, and health scoring initiatives

What We're Looking For

Required Experience

• 5-7 years of experience in revenue operations, sales operations, or business operations roles
• 3+ years of experience in a high-growth SaaS or technology company
• Expert-level proficiency with CRM systems (Salesforce preferred) including custom objects, workflows, and reporting
• Strong analytical skills with experience in data visualization tools (Tableau, Looker, or similar)
• Proven track record of building and scaling revenue operations in a Series A/B environment
• Experience with sales and marketing automation tools (Outreach, Salesloft, Marketo, etc.)

What We Offer:

• $150,000 - $200,000 in cash compensation + equity
• Group medical and dental insurance
• Flexible vacation / PTO policy
• 401(k) plan
• Hybrid office culture, with team members working remotely and from our office in NYC
• A supportive and inclusive work environment where your contributions are valued.

Ready to energize the future of revenue operations? Apply today!

David Energy is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, or military status.