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Customer Support Representative - Remote Eligible
Resolve customer issues promptly to ensure high satisfaction and retention
Remote
Entry Level
7 months ago
Data Solutions
Provides IT infrastructure, cloud, cybersecurity, and managed services to help organizations modernize, secure, and optimize their technology environments.
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Customer Support Representative
This is a remote position. As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in maintaining customer satisfaction and ensuring a positive user experience.
Requirements:
- High school diploma or equivalent; Bachelor's degree preferred
- Strong communication and problem-solving skills
- Ability to handle customer inquiries and complaints professionally
- Familiarity with CRM software
- Patience and empathy in dealing with customers
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- 401(k) plan with company match
- Remote work flexibility
- Professional development opportunities
About Data Solutions
Provides IT infrastructure, cloud, cybersecurity, and managed services to help organizations modernize, secure, and optimize their technology environments.