Systems Engineer

Systems Engineer

The Systems Engineer is responsible for the design, support and management of the DATAMARK IT Infrastructure. These responsibilities include all technical aspects of design, configuration, operations and documentation of the network and systems infrastructure. Must be well-versed in Server, Cloud, Networking, Security, Monitoring, Core Services, Application Performance, Data Storage, etc.

Primary Responsibilities:

• Provides technical leadership through analysis, design, implementation, and support of DATAMARK IT Environment.
• Develops and maintains documentation and standards to direct the system activities.
• Selects the best possible solutions leveraging knowledge of the wide range of available technologies.
• Monitors systems and networks to ensure there are no productivity setbacks.
• Implements best practices for systems cloud, security, and backups. Determines bottlenecks in the current systems and suggests solutions to problems.
• Anticipates potential issues of bottlenecks and identifies possible solutions. Issues with business Internet connectivity, WAN technologies, remote access, and VPN configuration.
• Troubleshoots and resolves all technical issues as they arise.
• Communicates effectively with IT Support staff to ensure operational processes run smoothly.
• Provides technical leadership and guidance to the team, must be willing to develop the technical skills of other team members whenever possible.
• Manages Windows Servers, virtualization, cloud, active directory, routers, switches, firewalls, SAN/NAS, IP phones, smartphones, software deployments, security updates, and patches.
• Liaising with vendors and keeping relevant stakeholders up to date with developments.
• Ensures the integrity of file servers, VPN gateways, EDR, and intrusion detection/protection systems are reliable and secure.
• Demonstrates flexibility in job responsibilities.
• All other duties as assigned.