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Future Opening: Customer Service Representative
Handle customer support calls and resolve complaints efficiently
Columbus, Ohio, United States
Entry Level
1 month ago
Daniel Appliance Company
A retailer specializing in home appliances, offering a range of products from refrigerators to washers and dryers.
1 Similar Job at Daniel Appliance Company
Customer Service Representative
Daniel Appliance Company is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Perform other duties as needed which may include cross-training in related positions
Qualifications:
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive attitude
- Team player who can work independently
Benefits/Perks:
- Paid Holiday & Vacation
- Retirement plan
- Great working environment
- Creating relationships with customers and manufacture reps
- Working together as a team
About Daniel Appliance Company
A retailer specializing in home appliances, offering a range of products from refrigerators to washers and dryers.