Finance Operations Manager

Finance Operations Manager

Dentsu is a network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands: Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

We are now excited to invite applications for the role of Finance Operations Manager with our awesome team in Sydney. As the Finance Operations Manager (Billings team) you will take ownership of a dynamic billing function that spans multiple business units. In this hands-on leadership role, you'll manage a high-volume billing operation, lead a hybrid team across onshore and offshore locations, and act as a key liaison between finance teams and stakeholders. You'll be instrumental in resolving complex queries, driving process improvements, and ensuring operational excellence across all billing activities.

Core responsibilities:

• Lead a billing operations team of 5 (4 onshore, 1 offshore) across the dentsu group (Media, Creative, CMX, Gaming and Non-Media).
• Ensure we're compliant; oversee monthly tasks and maintain adherence to internal controls and audit requirements.
• Resolve billing issues; act as the main contact for resolving billing, reporting, and WIP issues with agencies and clients.
• Reporting and analysis; prepare monthly billing reports, manage unbilled media exposure, and support revenue recognition and WIP analysis.
• Process oversight; handle out-of-cycle billing requests, media automation processes, and rebate calculations.
• System and integration support; assist with system upgrades, testing, and troubleshoot integration issues across finance platforms.

A bit about you:

• Must have an accounting degree.
• Proven experience in a team lead/supervisory role.
• Excellent communication skills.
• Experience within the media industry and relevant tools (Spectra/SMD) highly desirable.
• Advanced Excel capabilities.

What's in it for you:

• Real flexibility to work when and where you feel most productive with our 'Be the Best You' policy which includes a $250 contribution to your home office set up
• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
• 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year
• Career Development and Learning & Development opportunities, including access to our global online dentsu University

Become a champion for meaningful progress: Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.