Field Service Engineer - South UK

Field Service Engineer

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

We will have a future requirement for a Field Service Engineer to be based in the south of the UK. This person will conduct service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution.

Please note: This is a future hiring opportunity, and we are currently in the CV screening phase. While we welcome expressions of interest, responses may be delayed.

Key Responsibilities:

• Escalates complex issues to greater level of technical support or quality reporting system.
• May develop new customer service/product agreements.
• Responds to customer support calls within an assigned territory. In addition, they will demonstrate the ability to utilize critical thinking and analysis to make decisions, solve problems and implement solutions.
• Provide technical customer support, on-site assistance to our customers.
• Escalates complex issues to greater level of technical support
• Responds to customer support calls within an assigned territory

Who You Are:

• Bachelor's degree in Engineering is preferable or Biotech Technical/Electronic Secondary School Diploma, proficient English is mandatory
• Open to travel, (driving license is mandatory)
• Good communication and interpersonal skills
• Able to work autonomously, being a team player as well
• Experience with Salesforce will be beneficial

You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. You will work in a leading global company, with a leader who cares about you, your strengths and will help you to develop the best possible version of yourself.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.