Field Service Engineer

Field Service Engineer

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It's all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we're just beginning. Working together, let's put our time and talents together to advance human health for tomorrow.

As a Field Service Engineer for Beckman Coulter Life Science you will be responsible for providing high-quality onsite customer support and representing the face of the company to our customers. Conducting routine maintenance, installation, and repair of Beckman Coulter products at customer sites, including calibration, and mechanical and electrical testing, in accordance with maintenance contracts and production of Installation/Operation Quality documents. Diagnosing system failures and determines the most cost-effective solution and escalating complex issues to a greater level of technical support or quality reporting system.

This position reports to Davide Bortolotti, Field Service Manager and is part of the customer Support department working remotely to cover Northern Italy.

In this role, you will have the opportunity to:

• Responding to customer support calls and provide field support within your assigned territory and escalating complex issues as required to ensure a timely fix. Diagnosing system failures and determining the most cost-effective resolution
• Ensuring Preventative Maintenance Inspections and modifications are completed within the specified time frames.
• Ensuring accurate and timely completion of all paperwork, debriefing and reports and maintaining accurate car inventory.

The essential requirements of the job include:

• High school diploma or university degree in electronic engineering or similar
• 3-5 years of experience in high-tech research instruments service
• Fluent in written and spoken English

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel up to 90% of the time including, overnight, within north of Italy and for training purpose in Europe
• Must have a valid driver's license with an acceptable driving record

It would be a plus if you also possess previous experience in:

• Previous experience in Centrifugation, Particle Counting and Particle Characterisation.
• Lab analysis environment.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.