Customer Service Representative (german Speaker)

Customer Service Representative

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Are you interested in using your knowledge and experience in a fast-paced and varied role while using your German skills? Do you like solving problems to gain customer satisfaction?

The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.

This position is part of the Customer Service Team and will be located in Petaling Jaya, Malaysia. This role will work EMEA shift hours (9 am - 6 pm CET).

In this role, you will have the opportunity to:

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

The essential requirements of the job include:

• Computer literacy and foundational Microsoft Office skills
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
• Professional spoken and written fluency in German

It would be a plus if you also possess previous experience in:

• ERP knowledge with SAP preferred
• Professional diploma/degree, or equivalent years of experience

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.