Support Services Coordinator

Support Services Coordinator

Employees at Damar aren't just part of a workforce — they're part of a mission-driven team making a real difference in people's lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It's no surprise Damar has been named a Top Workplace for several years!

Ready to make a real difference? Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented, motivated, and detail oriented Support Services Coordinator to be responsible for performing a variety of para-professional tasks related to the care of individuals served by Damar. This includes participation in activities that promote the development of appropriate daily living, self-help, and social skills of clients. Job responsibilities include the performance of duties related to the physical health and well-being of each resident served.

Here are just a few of the benefits you'll enjoy at Damar:

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

Some of the ways you will be making a difference...

• Assisting families with selecting an independent contractor to provide services as defined by the NOA.
• Monitoring independent contractor hours to ensure service match the family's needs and do not exceed the NOA.
• Reviewing contractor invoices and processing for payment.
• Evaluating contracted services to ensure independent contractor is fulfilling contract terms and complying with regulatory guidelines.
• Ensuring ISP/BSPs of assigned clients are implemented.
• Notifying appropriate management and regulatory agencies of incidents within the required timeframes as determined by regulatory agencies and/or Damar policies.
• Monitoring client's finances and ensuring expenses are paid in a timely manner, if required.
• Conducting bi-weekly assessments to ensure client and family satisfaction.
• Auditing client files on a monthly basis or more frequently as needed.
• Assisting staff and clients in maintaining a safe, healthy and clean-living environment, as needed.
• Effectively responding to and managing crisis situations, which may include client physical aggression, utilizing prescribed verbal intervention or physical management techniques.
• Performing other duties as assigned.

What you need to be considered...

• Meet one of the following:
  • High School Diploma/GED combined with four years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population
  • Associate's degree or 48 completed credit hours combined with two years of full-time experience working with neuropsychiatric or behavioral challenges and/or individuals identifying with the DD/ID population
  • Bachelor's degree (preferred)
• Be at least 18 to work in our Community Living and Support Services program and at least 21 to work in our Children's Residential program
• Possess a valid Indiana driver's license and good driving record
• Successfully complete a pre-employment physical.
• Favorably meet and maintain Damar's background screening
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal offenses

Essential Job Functions

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.