Operational Technology Services Manager
Design, deploy, and manage Operational Technology Services (OT/IT) functions. Oversee the coordination of and/or deploy the design, installation, and connectivity of ICS systems to ensure the stable operation of the organization's manufacturing facilities. This includes developing, configuring, maintaining, supporting, and optimizing new and existing OT/IT hardware, software, and communication links.
The main activities range from supporting, upgrading, and administering SCADA platforms and Distributed Control Systems to executing projects and providing timely resolution of infrastructure performance problems. Function as a highly skilled technical resource or lead, providing technical guidance on complex projects or issues.
Location Note: This position can be based at the DFA Facility in Lenexa, KS OR Englewood, CO
Job Duties And Responsibilities
- Lead OT projects, such as OT network design, OT server design, OT network migration, and OT server migration, with little to no oversight
- Perform design review and provide feedback on OT engineer deliverables
- Mentor and train IT staff on operation of DFA plant infrastructure and operation
- Design, deploy, and manage Converged Plantwide Ethernet (CPwE) standards in DFA manufacturing facilities
- Serve as a technical resource to the plants and engineering group to support and deliver technical services and controls automation solutions to resolve complex manufacturing issues and improve operational performance
- Act as a leader to drive IT/OT standards adoption and implementation across the manufacturing facilities
- Administer and upgrade SCADA and DCS applications, including Rockwell FactoryTalk Suite and Inductive Automation Ignition
- Support development, deployment, and management of containerized OT applications (e.g., Docker and Kubernetes) across plant environments
- Lead OT application modernization projects including SCADA/DCS expansions, application migrations, system integrations, and deployment of containerized workloads with little to no oversight
- Understand Programmable Logic Controllers (PLC), Windows based PC's and VM's, and industrial network architectures and how to effectively apply these technologies to a dairy manufacturing environment
- Facilitate and support the numerous manufacturing process and control systems within operations, collaborating with engineering, IT, operations, and corporate management and vendor resources
- Develop, plan, and execute technical solutions including equipment bills of materials, scope of work, and estimates; participate in proposal review and provide timely status updates
- Ensure focus of improvement is automated, orchestrated, and autonomic wherever possible
- Implement industry best practices and provide audit findings in shortcomings to be presented to operational network technology management and senior IT leadership
- Maintain knowledge and understanding of compliance requirements for plant operations (USDA, GMP, SQF)
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Travel:
25%-50% (up to 1 week per month)