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Service Manager

Lead the service department to exceed customer satisfaction and profitability targets
Rhinelander, Wisconsin, United States
Mid-Level
2 days ago
DAHL

DAHL

A family-owned dealership offering new and used vehicles, parts, and service in the Midwest, with a focus on customer satisfaction.

Service Manager

Join Dahl Honda in Rhinelander, WI as a Service Manager! We are seeking an experienced Service Manager to lead the service team and help create a "blow your mind, gotta tell my friends about you" guest experience.

Responsibilities

  • Make sure guests receive prompt, friendly courteous service
  • Serve as a liaison between techs, advisors and guests
  • Manage, hire, and train service advisors and technicians
  • Passion to achieve high standards
  • Must be able to forecast budgets and set goals for department
  • Manage the payroll within the department
  • Responsible for profitability and CSI in the department- meeting internal and manufacturer expectations

Qualifications

  • Previous automotive service management experience
  • Leadership experience
  • Excellent communication and organizational skills
  • Strong focus and commitment to customer service and satisfaction
  • Valid state driver's license with a clean driving record

As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Service Manager
Rhinelander, Wisconsin, United States
Support
About DAHL
A family-owned dealership offering new and used vehicles, parts, and service in the Midwest, with a focus on customer satisfaction.