Service Advisor

Service Advisor

Join Dahl Honda located in Sheboygan, WI in a fast-paced, high energy position as a Service Advisor! If you have experience in providing excellent customer service, this career opportunity is for you! You will greet service guests as they enter the department, and communicate with them through their vehicle maintenance and repair process. You will be well rewarded for your customer service and sales!

Responsibilities:

• Greet guests as they arrive in our climate-controlled service drive.
• Listen to the guest to properly assess their service needs or concerns for their vehicle.
• Communicate with technicians so that they have the appropriate information to properly complete the vehicle service.
• Regularly communicate with the guest regarding the status of their service appointment.
• Maintain customer happiness scores at or above company standards.
• Maintain good working relationship with factory(s) and foster positive employee relations.

Qualifications:

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver's license

As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.