Assistant General Manager
D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.
At D1, our promise to our athletes is: "You pick the goal, we help you get there" and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.
Key Skills Required For the Position:
- SALES! You should be able to walk in on day one & close over 50% of the leads you sit down to meet with.
- LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to assist in weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & help lead the team to business growth.
- FINANCE. You need to have the ability to understand the facility P&L. You will meet with the GM and ownership monthly to review your budget vs what actually happened line item by line item.
- SUPPORT and ASSIST: Fully support the GM in all business functions.
- ACCOUNTABILITY: Participate in the weekly meeting with Regional Business Coach and Ownership.
This Assistant General Manager Can Expect:
- To join a fun team that understands how to WORK & PLAY hard.
- To help facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring the team to take action on key changes.
- To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc.
- Drive Sales by running the D1 play, national promotion participation, and enhance the customer service experience.
- To be poised when meeting & interacting with professional athletes…this AGM must provide the same world-class experience to EVERY SINGLE PERSON who walks in the door.
Responsibilities:
Serve as a key point of contact for members, with an emphasis on providing the D1 customer experience. Duties include:
- Assisting with member progress check-ins
- Setting up new memberships in the POS system
- Collecting and processing payments
- Providing front desk sales and information
- Assisting with special events
- Assisting with the management of all sales
Qualifications:
- Associate Degree
- 3 years of management and sales experience
- Can out-sell anyone in the room & loves to do it
- Knowledge of gym and retail operations
- Positive and energetic personality with a "can do" attitude
- Is a manager who will be the first one in & the last one to leave
- Knowledge of Mind Body POS is a plus
Compensation: $45,000.00 - $57,000.00 per year