Systems Engineer Tier II

Systems Engineer II

We are looking for a Systems Engineer II to join our IT Team. The Systems Engineer II will be responsible for helping design and implement solutions for customers while providing tier II support for HPE ProLiant and Synergy hardware, VMware vSphere virtualized platforms, Microsoft and Linux based operating systems.

The Systems Engineer II will complete the installation, configuration and maintenance of customers' hardware and software in production and disaster recovery environments and provide technical support. The engineer also assists with platform and application monitoring and backups. The engineer performs these duties under general supervision.

Responsibilities

• Provision customer configurations including:
• Applying hardware firmware upgrades
• Racking and cabling equipment
• Loading operating systems
• Applying configurations
• Creating and updating documentation
• Implement reliable server-based solutions for customers utilizing the best of breed Microsoft, Linux, VMware and HPE technologies
• Install new software releases, system upgrades
• Work directly with customers to ensure the delivery of stable solutions
• Troubleshoot and resolve hardware and software related problems
• Monitor system configurations to ensure compliance with CyrusOne standards and ensure customer data integrity
• Escalate any issues that prevent timely delivery
• Participate in the development of products and standards
• Maintain and further knowledge of hardware and operating system deployment standards and best practices via self-directed research and training
• Participate in the 24 x 7 on-call support rotation

Qualifications

• 3+ years of experience in systems administration or related field (data center environment preferred)
• Excellent communication and troubleshooting skills
• Working knowledge of HPE ProLiant and Synergy hardware platforms
• Working knowledge of HPE 3Par and Nimble storage platforms
• Working knowledge of HPE/Brocade fiber channel switching and zoning
• Working knowledge of VMware vSphere, Site Recovery Manager, SSO, and workload migration strategies
• Working knowledge of Microsoft and Linux operating systems
• Working knowledge of Active Directory, DNS, & DHCP and web implementations
• Working knowledge of Veeam backup solutions
• General knowledge of Microsoft Clustering
• General knowledge of HPE Morpheus / VM Essentials
• Strong attention to detail
• Ability to resolve problems in a timely manner
• Ability to effectively communicate with team members, management, and customers
• Ability to work both independently and as part of a team
• Ability to work under pressure at times
• Excellent time management, communication, project management, decision making, presentation and organizational skills

Education/Certifications

• Associates degree in Computer or Information Science or related field or equivalent work experience
• MCP, MCSE, MCSA, Azure, VMware, or Linux certifications a plus

Work Environment and Physical Demands

• General office and data center environment. Some stress may occur at times. May involve lifting (up to 60 lbs.). Exposure to a climate-controlled environment for extended periods of time.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.