Supervisor, Health Services - Remote Eligible

Remote Healthcare Coordinator

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

This is a work from home position. Schedule: (Tuesday-Friday 6pm-2am & Saturday 10am-6pm EST)

Primary Job Duties & Responsibilities:

• Coordinates the completion of assignments and processes for healthcare staff, nurses, medical assistants, technicians, and administrative personnel.
• Advises on financial management activities, such as budget planning, by monitoring expenditures and optimizing resource allocation.
• Analyzes existing workflows and processes to identify opportunities for improvement in areas such as patient flow, resource utilization, and quality of care.
• Ensures compliance with healthcare regulations, policies, and procedures, including those related to patient privacy such as Health Insurance Portability and Accountability Act (HIPAA).
• Administers performance reviews and constructive feedback to team leads and addresses any team performance issues.
• Establishes open communication channels that enable cross-functional collaboration and facilitate the coordination of patient care across departments.
• Serves as a liaison between various stakeholders, including healthcare providers, administrators, patients, and external organizations.
• Assists manager with ensuring delivery of exceptional services and supporting employee engagement, motivation, and team development.
• Hires, trains, and evaluates staff members, ensuring adequate staffing levels and appropriate skill sets for smooth departmental operations.

Required Qualifications:

Prior Relevant Work Experience 3-5 years

Preferred Qualifications:

• Working knowledge of collaboration and teamwork
• Working knowledge of execution and delivery (planning, delivering, and supporting) skills
• Working knowledge of business intelligence
• Working knowledge of problem solving and decision making skills
• Education: Post secondary/high school education or specialized training

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $43,888.00 - $76,500.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, 401(k) plan (including matching company contributions), and employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.