Peer Support Specialist Field - Richmond VA

Peer Support Specialist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary Using lived experience associated with barriers experienced when navigating the mental health and substance use system of care and in achieving their own personalized recovery, Peer Support Specialists (CPRS) guide, coach, and mentor others who are seeking to achieve their individualized recovery goals. Use personal experience of recovery to help the Aetna team understand best how to coordinate care for members. Share coping strategies, wellness tools and other resources with care managers and coordinators. Conduct visits with member to support them in their personalized recovery journey.

Required Qualifications

• Current Certified Peer Recovery Specialist certification in Virginia by recognized Dept. of Behavioral Health and Developmental Services trainer.
• 1-2 years' experience in community/outpatient setting working with members in a mental health or substance use setting is required.
• Ability to travel to multiple office and home locations with personal vehicle, reliable transportation, valid driver's license, and automobile insurance is required. Travel required is 50-75%.

Preferred Qualifications

• WRAP or equivalent training preferred.
• Bilingual skills desired.
• Experience in serving the Medicaid Populations in urban or rural environments with familiarity of local formal and informal resource networks preferred.
• Exceptional communication, organizational and interpersonal skills, with attention to detail.
• Experience using a computer and strong keyboard navigation skills including the use of MS Office Suite, Word, Teams and Excel applications.

Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPPA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions. Education Possession of a High School Diploma or GED.

Anticipated Weekly Hours 40

Time Type Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits for Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.