Technical Services Manager (lifts)

Technical Services Manager (Lifts)

This role will lead and deliver specialist Lift & Escalator technical support on a multi-site, multi-client basis, the agreed service, scope, and strategy within the C&W and client teams nationally. The successful candidate will prepare, monitor and execute the agreed forecasts on time and within the agreed parameters and support the business, review & manage engineering risk and deliver on business development nationally.

Responsibilities:

• Complete engineering site surveys & audit reports.
• Complete life cycle / Planned Preventative Maintenance reports to an agreed format.
• Manage the agreed forecasts and personal financial targets.
• Manage internal and external relationships including Client, C&W, local authorities, service providers and statutory bodies.
• Manage service providers and monitor performance against contracted SLAs and KPIs.
• Engage with clients in support of existing and new regular and ad-hoc instructions
• Establish 'value for money' strategies for delivering the technical management service.
• Provide technical support & advice to the Asset services team Nationally.
• Support presentations to clients and colleagues as necessary

Qualifications:

• Appropriate Engineering degree and/or HND/HNC qualification.
• EAL NVQ Unit EOR202 Basic Lift Safety
• Current UK Driving License.

Skills, Knowledge & Experience:

• Self Motivated
• Excellent Time Management Skills.
• Commercial awareness from experience and/or qualification.
• Experience of new build development through to management (construction site experience an advantage).
• Good Written Communication Skills & attention to detail.
• IT skills inc. Word, Excel to intermediate level.
• Knowledge of relevant BS EN codes, CIBSE guidelines and Statutory Regulations
• A minimum of 3 years relevant Lift/Escalator Engineering experience.