Operations Manager, Investment Sales VIC

Operations Manager, Investment Sales VIC

Are you a highly organized professional with a passion for operational excellence and stakeholder engagement? Join our dynamic team at Cushman & Wakefield as an Operations Manager supporting the Investment Sales business in Victoria. About the Role Reporting directly to the Investment Sales Business Unit Leader, this Melbourne-based role is pivotal in supporting the senior team members in delivering exceptional service to local and global clients. You'll be the operational backbone of the team, ensuring seamless coordination, communication, and execution across all facets of the business. This role is highly visible and requires a proactive, detail-oriented professional who thrives in a fast-paced environment. You will manage key business processes, coordinate reporting and communications, and ensure the smooth operation of the team by liaising with internal stakeholders and external clients.

What You'll Be Doing

• Manage executive-level administration including emails, calendar, travel bookings etc
• Prepare reports, presentations, and marketing collateral for property campaigns
• Liaise with internal departments (IT, HR, Legal, Marketing) and external vendors to ensure smooth business operations.
• Manage POs, invoices, expense management and support financial forecasting/reporting.
• Ensure CPD tracking, and compliance documentation (contracts, NDAs, agency agreements).
• Identify opportunities to improve processes and introduce efficiencies.

About You

• The ideal candidate will have 3-5 years' experience in a similar role, preferably within commercial real estate or a corporate services environment. You will bring:
• Exceptional organizational skills and the ability to juggle multiple priorities under tight deadlines.
• Strong written and verbal communication skills, with confidence to engage with senior stakeholders.
• A proactive, self-starting approach with the ability to work independently.
• High attention to detail and accuracy.
• Advanced Microsoft Office skills (Word, Excel, PowerPoint); InDesign experience desirable.
• Financial acumen and experience managing budgets, reporting, and operational processes.
• Resilience, adaptability, and a solution-focused mindset.

Why join Cushman & Wakefield?

• High-Impact Work: Be involved in some of Australia's most significant commercial property transactions.
• Collaborative Culture: Join a close-knit, high-performing team that values learning, ownership, and initiative.
• Career Growth: Access development pathways across a global commercial real estate powerhouse.

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong. As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.