Director - Clinical CARE Systems Operations

Director- Clinical Care Systems Operations

Join Our Team at The Cumberland County Guidance Center! For over 60 years, The Guidance Center has been a primary mental health support agency, providing compassionate, professional care to individuals and families in Cumberland County, NJ. As a non-profit organization, our dedicated team of professionals, including doctors, nurses, therapists, and support staff, works to diagnose and treat all types of mental illness.

What We Offer:

• Competitive Salary ($90,000)
• Comprehensive Health, Prescription, Dental, and Vision Insurance
• Organization-Paid Life Insurance
• 403B and ROTH Retirement Plans with Employer Match
• Generous Vacation, Personal, and Sick Time
• Employee Referral Bonus
• Employee Discounts (auto, event tickets, insurance, wireless services, and more)

What You Need to Apply:

• Master's Degree in the Behavioral Health Sciences or related discipline
• LCSW or LPC required
• CCS required at hire or obtained shortly thereafter with specialized training
• Two years of experience in administration of behavioral health services
• Five years of clinical experience working with psychiatric and co-occurring disorders
• Valid NJ driver's license with a clean 5-year driving record meeting agency standards

Position Overview: The Clinical Care Systems Director of Operations provides administrative and clinical leadership for the Outpatient and Community Support Services (CSS) programs. This role is responsible for overseeing daily operations, providing clinical supervision, ensuring quality assurance, maintaining compliance with state and federal guidelines, and supporting ongoing staff development.

Key Responsibilities: The Director provides clinical supervision to staff delivering behavioral health and substance use services, and oversees the implementation of Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), and Universal Substance Abuse Screening. The position ensures that evidence-based treatment approaches and best practices are consistently utilized across programs. This includes conducting and overseeing chart reviews, clinical care reviews, and performance improvement initiatives. The Director is also responsible for monitoring employee productivity, service delivery, and documentation timelines.

In this role, the Director supervises Program Directors and support staff within the Outpatient and CSS programs, coordinates interdisciplinary care, and upholds high standards for client engagement and treatment planning. Additional duties include preparing and managing contracts and budgets, ensuring compliance with state and federal reporting requirements, and participating in leadership and program development meetings. The Director also collaborates with the Human Resources, billing, and finance departments on operational issues and provider credentialing, represents the agency in county and state-level clinical programming meetings, and ensures HIPAA compliance while overseeing requests for records and documentation standards.

Join us in making a difference in our community! The Guidance Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

A Background Check is required Clear Five year driving record/abstract with ability to be insured by organizations carrier.