People Operations Specialist

People Operations Specialist II

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.

Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation.

We aim to align the long-term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by ensuring that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields, including artificial intelligence, graphics rendering, and computational biology.

About This Role:

Crusoe is seeking a People Operations Specialist to join our change-making People Team. This position will be vital in managing our People Operation Process automation in Rippling, our HRIS. Focusing specifically on new employee onboarding, employment changes, and employee offboarding tasks, you will work cross-functionally with various Crusoe teams to automate and streamline processes. With your keen eye for detail and passion for process improvement, you will help ensure high integrity in employee data across the employee life cycle. The ideal candidate has an employee

A Day In The Life:

Manage People Operation Process Automation via Workflows in our HRIS, Rippling:

• Maintaining/updating current Rippling workflows in alignment with People Operation processes, specifically regarding new employee onboarding, employee changes, and employee offboarding.
• Working with cross-functional stakeholders to leverage Rippling automation to streamline processes and communication across various departments throughout the employee lifecycle.

Performing tasks related to new employee onboarding in Rippling:

• Creating new employee profiles in Rippling ensuring a high level of data integrity.
• Collaborating with Talent Acquisition and People Operations to ensure that new employee information is transferred from headcount planning to our applicant tracking system and Rippling in a manner that ensures accurate and consistent reporting across all systems.
• Uploading new employee documents to employee Rippling profiles (Signed Offer Docs, CIIA, etc.), ensuring appropriate security settings are maintained based on the document type.
• Working with Onboarding lead to build system workflows and processes that align with new employee experience.
• Updating new employee welcome emails and other materials in Rippling as communicated by the Onboarding lead.
• Administering new employee policies via Rippling (Sending Handbook and other policies as designated and ensuring timely completion and acknowledgment in the system).
• Completing new employee I-9s in Rippling, monitoring the employee E-verify process, and promptly and efficiently communicating any delays to the People Team Director.
• Partnering with Benefits Manager when needed to assist with new employee benefit enrollment collection; including creating related workflows and system reminders.
• Guiding new employees and managers on the new employee onboarding process in Rippling and troubleshooting issues as they arise.
• Working with Crusoe IT HelpDesk Team to ensure new employee data is being pushed from Rippling in a timely and efficient manner, limiting disruption to employee system access post-hire, and troubleshooting issues between systems as they arise.
• Ensuring all Crusoe departments receive pertinent new employee information efficiently and on time.

Monitoring new employee experience survey assignment and completion in HRIS, including new employee onboarding surveys and 90-day follow-up surveys. Following up with employees as needed.

Working with Talent Acquisition, People Operations, & People Analytics teams to identify process gaps impacting employee data entry in relevant systems and working to create solutions that ensure employee information is accurately entered and transitioned between all systems.

Working with the People Team Director to facilitate and administer mass policy assignments in Rippling including distributing new Employee Handbooks and acknowledgements, updated policies for review, etc. Ensuring proper assignment across the employee population and compliance by all employees.

Entering employee changes in Rippling as needed (manager changes, location changes, pay changes, title changes, position changes, etc.).

Audit employee data across the various People Team systems, ensuring an efficient and accurate flow of data across the People Team Systems Eco System.

Fielding employee and manager inquiries regarding employee personal and employment data in Rippling; making appropriate changes to ensure high data integrity.

Creating new data fields in Rippling to produce data needed for various People Team Metrics, ensuring appropriate visibility settings, and facilitating data input.

Working with managers and other Crusoe team members to fulfill employee data requests by running reports or building shared reports in Rippling to enable self-service when appropriate.

You Will Thrive In This Role If:

• You have 3+ years of experience as an HR Generalist, or other HR role working in Human Resources Information Systems (HRIS) and partnering with all levels of the organization.
• You have experience administering employee data across various People systems, including Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS). Experience working in Rippling and Ashby is a plus!
• You can handle confidential information with utmost professionalism and discretion.
• You are highly organized, with a strong attention to detail, an excellent communicator, facilitator, and listener with a balanced and thoughtful approach.
• You are a highly accountable, organizationally-minded individual skilled at process and project management. You can move many simultaneous initiatives forward and prioritize fluidly as needs change.
• You have strong interpersonal skills for working with a diverse group of employees, often in sensitive or confidential situations.
• You can demonstrate grace under pressure in the face of urgent issues and unexpected changes.
• You are proactive in improving existing processes, defining new ones, and anticipating problems before they happen.
• You possess and demonstrate a growth mindset, wanting to learn, continually improve, and help others do the same.
• Must be able to pass a background check
• Our Company values speak to you, resonate with you, make sense to you and how you desire to work

Benefits:

• Hybrid work schedule
• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• Company paid commuter benefit; $50 per pay period

Compensation will be paid in the range of $70,000 - $80,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.