Sales Group Coordinator - Holiday Inn & Suites Cairo Maadi

Sales Group Coordinator

At Holiday Inn & Suites Cairo Maadi, part of the world-renowned IHG Hotels & Resorts family, we're not just a hotel — we're a place where people love to work and guests love to stay. Proudly Great Place to Work® certified, we're looking for a warm and enthusiastic Sales Group Coordinator. A passion for teamwork, and a drive to support revenue growth across every corner of the hotel. If you thrive in a fast-paced environment, love keeping operations organized, and enjoy building strong relationships, this role is your chance to keep our sales engine running smoothly and effectively.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:

• Maintaining an efficient filing, tracing, and correspondence system for the Sales division.
• Responding to all incoming correspondence within 24 hours, ensuring proper tracking and documentation.
• Coordinating follow-up actions with Sales & Marketing team members and relevant departments.
• Preparing and sending quotations, proposals, contracts, and rate agreements to travel agents, tour operators, and group clients.
• Assisting in generating group business through proactive outreach, lead follow-up, and upselling of hotel services such as catering, meeting spaces, and upgrades.
• Updating and maintaining mailing lists, managing mail distribution, and overseeing communication flow.
• Supporting internal communication efforts including departmental briefings and cross-departmental liaison.
• Ensuring all promotional materials, sales collateral, and resources are readily available.
• Maintaining professionalism, ethics, and a high level of service with guests, clients, and team members.
• Participating in daily departmental briefings and contributing to ongoing sales initiatives.
• Issuing internal and external communications related to sales activities and updates.
• Enhancing the department's responsiveness to customer needs and fostering strong teamwork.
• Providing rate updates, promotional news, and hotel information changes to clients via email, phone, and written communication.
• Helping maximize the hotel's exposure in key markets through continuous outreach and relationship-building.
• Assisting the Sales Team with hotel inspections for walk-ins, meeting groups, and contracted clients.
• Tracking, reporting, and supporting group revenue performance to help achieve monthly and quarterly targets.
• Performing additional duties or special projects as assigned by the Director of Sales & Marketing.

What we need from you:

• Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.).
• Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written).
• Minimum 2 years' experience in a similar position in 5/4-star hotel.

What We offer:

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.