Sales Coordinator

Sales Coordinator

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Based at InterContinental Muscat, the Sales Coordinator will be responsible for assisting in managing a defined number of accounts and assisting the field Sales Executives/Managers in managing the hotel account portfolio, with the aim to generate and maximize hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts portfolio in order to increase revenue and conversion.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:

• Support the Field sales Team in the validation of the potential of assigned accounts and create account plans as per the IHG hotels standard operating procedures
• Assist in creating and implementing marketing plans that drive measurable incremental revenue of the hotel.
• Support the Field Sales Team in gathering information on current and prospective clients / contacts to generate incremental business
• Maintain effective control of sales expenses
• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
• Provide feedback to management on changing market conditions, including competition and market trends
• Monitor awareness of competitor activities and use information when developing strategies.
• Communicate to his/her superior any issues encountered and other relevant information.

What We Need From You:

Diploma or equivalent qualifications in Marketing, Business or Hospitality Management desired, and a minimum of one year of relevant Sales experience in Hospitality or a related service industry.

Expected to possess the following skills:

• In-depth knowledge of sales principles and techniques
• Effective communication and negotiation skills
• Strong knowledge of hotel products, rates and marketing programmes

What You Can Expect From Us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.