Administrative Assistant (part Time / 20hrs Per Week) - Intercontinental Perth

Part Time Administration Assistant

IHG Hotels and Resorts is one of the world's leading hotel companies, present in around 100 countries, with more than 6,600 hotels. You'll know some or all of our 20 hotel brands. They are some of the best known and most popular in the world - including InterContinental Hotels & Resorts, Holiday Inn, Crowne Plaza, Regent, Six Senses, Hotel Indigo as well as Kimpton Hotels. All of these brands work together towards our purpose of providing True Hospitality for Good, every day. This is a mission that's seen us go from strength to strength — with more rooms in an ever-growing portfolio of hotels across more and more locations. Which makes this an incredibly exciting time to become part of the team.

The InterContinental Perth City Centre, located in Perth's CBD has an exciting opportunity for a part time Administration Assistant to join the Food and Beverage Team.

This part time role is required for 20 hours per week.

In this role, you will play a crucial role in supporting the Director of Food and Beverage and other Food and Beverage Leaders in regular and adhoc administrative tasks that help us to ultimately drive performance, efficiency, teamwork and guest satisfaction across the hotels Food and Beverage Division.

Some of the regular and main administrative tasks allocated to this role will include: data entry, drafting policies and procedures, printing menus, updating Point of Sales system, conducting audits, preparing monthly reports, stocktake support, monitoring guest feedback and drafting responses, assisting with group bookings, helping oversee the third party restaurant booking system, staff training plans and monitoring restaurant email inboxes.

The ideal candidate will have:

• Over 1 year's work experience working in a customer service-based industry working in a clerical / administrative role
• Refined written and verbal communication, and proven administration experience in a busy environment
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team in a fast-paced environment
• This role requires exceptional time management, organizational skills, attention to detail, and a customer-centric approach
• Experience in coordinating multiple tasks and conflicting deadlines, whilst maintaining accuracy in all work
• Ability to guide, confidentially influence and build professional rapport with colleagues and department managers

This part time role is required for 20 hours per week onsite. The successful candidate will need to be available for either:

• 5 shifts per week (Monday to Friday, 4hrs per day), OR
• 4 shifts per week (Tuesday to Friday, 5hrs per day).

You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey:

• Discounted CBD carparking
• Laundered uniform supplied
• Paid birthday leave - hip hip hooray!
• Proactive paid wellness and mental health days
• Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
• A massive colleague discounts platform for all your favourite brands and retailers - to help your salary/wage go further
• Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.