Regional Partner Services Manager (remote) - Remote Eligible

Regional Service Partner Manager

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

This role reports to Global Partner Services Manager (Lead) in our Alliances organization. The Regional Service Partner Manager is responsible for developing, enabling, and managing delivery partners within their region to ensure successful, high-quality partner-led services aligned with CrowdStrike's delivery standards.

This role bridges CrowdStrike's global delivery strategy and regional partner execution — ensuring that partners are trained, certified, and delivering measurable customer outcomes. Success in this role is defined by partner enablement progress, delivery quality, and partner-led service attach growth across CrowdStrike's Horizon Solution portfolio.

What You'll Do:

• Monitor and report on partner-led delivery quality, engagement milestones, and customer satisfaction (CSAT) compliance across the region.
• Execute the regional partner enablement strategy to ensure partners are certified, delivery-ready, and aligned with CrowdStrike methodologies.
• Support partners in developing delivery practices, attaining certifications, and improving delivery performance.
• Collaborate with internal teams — including Sales, Alliances, and Customer Success — to align partner delivery outcomes with customer success.
• Develop and maintain strong relationships with regional delivery partners to drive attach-rate growth and delivery excellence.
• Provide regional feedback and insights to the Global Partner Services team to improve enablement programs, frameworks, and tools.
• Act as a regional ambassador for CrowdStrike's delivery excellence standards and partner ecosystem success.

What You'll Need:

• 5+ years of experience in partner management, professional services, or delivery enablement within enterprise software or cybersecurity.
• Hands-on experience managing partner-led or co-delivery engagements with regional or global partners.
• Strong understanding of enablement programs, delivery governance, and partner lifecycle management.
• Proven ability to collaborate cross-functionally across Sales, Alliances, and Customer Success.
• Excellent relationship-building and communication skills with partners and internal teams.
• Familiar with Salesforce (SFDC), Tableau, or BI tools for performance tracking and reporting.
• Regional language proficiency and knowledge of local partner markets preferred.

Bonus Points:

• Experience working with global systems integrators (GSIs) or regional delivery partners in a co-delivery or managed services capacity.
• Familiarity with Salesforce, Tableau, or BI tools to track partner performance, delivery quality, and certification metrics.
• Proven success implementing or supporting partner enablement and training programs that drive measurable customer outcomes.

Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.