Marketing Coordinator

Marketing Coordinator

Are you passionate about creating compelling social media content that engages and inspires communities? Do you thrive in a dynamic environment where innovation and empathy drive results? Are you excited to own and elevate the social presence of a leading personal injury firm? Can you navigate the fast-evolving landscape of digital marketing while staying aligned with brand values? Final question: When faced with a challenge, do you get excited or run away?

Important: To apply, if you have any questions, please email recruit@crisp.co only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To apply, submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

Founded with a relentless dedication to justice and empathy, Colburn Law stands as a pillar of personal injury advocacy across Washington State. Our firm has a rich history of fighting for clients who have been wronged, ensuring they receive the compensation and recognition they deserve. Under the leadership of Greg Colburn, whose personal journey with injury fuels our mission, we have successfully handled a wide array of personal injury cases, from automobile accidents to wrongful death claims.

Colburn Law operates with the core values of empathy and accountability, embracing a 'no-asshole rule' that fosters a trusting and collegial environment. With offices in Seattle and Issaquah, we proudly represent clients and communities across Washington State, prioritizing accessibility and meaningful client connection. Our community engagement is as robust as our legal practice; we are committed to supporting local families and initiatives, thus nurturing a culture that values both advocacy and civic responsibility.

Colburn Law is hiring a Marketing Coordinator to own and run the firm's social media presence. This is a new role and a high-impact position. You will operate as an office of one within marketing, with primary ownership over social content strategy, execution, and reporting.

This role reports directly to the Legal Operations Specialist, who values hyper-organization, intentional planning, and well-thought-out ideas. You will be expected to manage your time independently, bring recommendations proactively, and follow through without daily prompting.

This is a hybrid role based in Seattle. There is a strong preference for consistent in-office presence during the first 90 days, followed by increased hybrid flexibility over time.

What you'll do:

• Own and manage the firm's social media presence across Facebook, Instagram, LinkedIn, TikTok, and YouTube
• Create engaging, platform-specific written and visual content aligned with brand voice and firm values
• Develop and maintain a content calendar, including rationale for platform choices and posting cadence
• Drive traffic to the website and support SEO through consistent, relevant content
• Track, analyze, and report social media performance metrics in a clear, non-marketing-jargon format
• Monitor engagement, comments, and messages, escalating appropriately when needed
• Support community events and firm initiatives alongside Legal Operations, including promotional coordination and logistics
• Coordinate with vendors or agencies as needed (secondary responsibility)
• Bring problems with at least three proposed solutions
• Stay curious and proactive about new tools, platforms, and AI-enabled workflows

What we're looking for:

• 3+ years of hands-on social media or content marketing experience
• Proven ability to run social media independently (office-of-one mindset)
• Strong written communication skills with the ability to tailor messaging by platform
• Experience defining metrics, interpreting performance data, and reporting results clearly
• Comfortable using tools such as Filevine, Adobe, Office Suite, Zoom, and messaging platforms
• Tech-savvy and eager to adopt new tools, software, and AI (not just willing)
• Highly self-motivated, organized, and solutions-focused
• Calm, professional, and empathetic when working in emotionally charged environments
• No-drama mindset; conflict is not tolerated
• Able to work onsite in Seattle during the initial onboarding period

Why you should work here:

• Meaningful Impact: Your work directly shapes how the firm connects with clients who are navigating some of the hardest moments of their lives.
• True Ownership: You are trusted to run social media end-to-end, with autonomy and accountability.
• Strong Culture: Join a team that values empathy, accountability, and mutual respect, with zero tolerance for drama.
• Growth-Oriented Environment: You'll work alongside leaders who value thoughtful ideas, strategic planning, and continuous improvement.

Additional perks:

• Health Insurance: Comprehensive medical, dental, and vision insurance with 100% of the premium covered.
• Retirement Plan: 401(k) with a 4% company match to support your financial goals. 401(k) participation is available after employees meet the eligibility requirements detailed in the employee handbook; benefits do not begin accruing immediately upon hire.
• Flexible Schedule: Hybrid role. Strong preference for consistent in-office presence during your first 90 days in our Seattle office, then hybrid flexibility.
• Paid Time Off: Benefit from unlimited PTO after two years of service, allowing for work-life balance.
• Professional Development: Access to resources that foster growth and learning, including potential involvement in the Crisp Experience.

Join Colburn Law as a Marketing Coordinator and become part of a team that is dedicated to making a tangible impact in the lives of our clients and the community. This is a unique opportunity to shape our firm's presence and engage with meaningful content that resonates with our core mission. If you're ready to contribute to a dynamic and empathetic workplace, we invite you to apply and become a key player in our journey towards justice and advocacy.