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Sales And Customer Support Representative (B2C) - Remote Eligible

Manage high-volume WhatsApp communication to maximize sales and customer satisfaction
Remote
Entry Level
yesterday
CrewBloom

CrewBloom

A firm specializing in connecting businesses with remote sales and support talent from around the globe.

Sales And Customer Support Representative

We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client's for a high-volume customer engagement project. In this role, you will manage incoming and outgoing communications through WhatsApp, ensuring prompt, professional, and personalized responses to customers. You'll play a key role in handling large message volumes, maintaining excellent customer service, and driving sales conversions.

The starting rate for this role is 6 USD per hour.

Schedule: 6 days a week (Monday–Sunday) Rotational 8-hour shifts with overlapping coverage to ensure round-the-clock support

Project Duration:

  • 5 weeks (with potential for extension based on performance and project needs)

Job Responsibilities:

  • Manage and respond to approximately 20,000 WhatsApp messages over a five-week period
  • Provide accurate information, resolve customer inquiries, and assist with product-related questions
  • Engage customers in a friendly, professional manner to promote products and drive sales
  • Coordinate with the team to ensure 24/7 message coverage
  • Maintain customer satisfaction by following up on inquiries and ensuring timely resolution
  • Track and document customer interactions and feedback accurately
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Sales And Customer Support Representative (B2C) - Remote Eligible
Remote
Sales
About CrewBloom
A firm specializing in connecting businesses with remote sales and support talent from around the globe.