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Sales And Customer Support Representative (B2C) - Remote Eligible
Manage high-volume WhatsApp communication to maximize sales and customer satisfaction
Remote
Entry Level
3 weeks ago
CrewBloom
A firm specializing in connecting businesses with remote sales and support talent from around the globe.
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Sales And Customer Support Representative
We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client's for a high-volume customer engagement project. In this role, you will manage incoming and outgoing communications through WhatsApp, ensuring prompt, professional, and personalized responses to customers. You'll play a key role in handling large message volumes, maintaining excellent customer service, and driving sales conversions.
The starting rate for this role is 6 USD per hour.
Schedule: 6 days a week (Monday–Sunday) Rotational 8-hour shifts with overlapping coverage to ensure round-the-clock support
Project Duration:
- 5 weeks (with potential for extension based on performance and project needs)
Job Responsibilities:
- Manage and respond to approximately 20,000 WhatsApp messages over a five-week period
- Provide accurate information, resolve customer inquiries, and assist with product-related questions
- Engage customers in a friendly, professional manner to promote products and drive sales
- Coordinate with the team to ensure 24/7 message coverage
- Maintain customer satisfaction by following up on inquiries and ensuring timely resolution
- Track and document customer interactions and feedback accurately
About CrewBloom
A firm specializing in connecting businesses with remote sales and support talent from around the globe.