Operations Supervisor

Operations Supervisor

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Control tower serves as one of the primary business contact for the client and is responsible for client satisfaction. They are expected to consistently provide excellent client service to accounts, as well as represent client needs and goals within the organization to ensure quality.

Essential Job Functions

• Work within the control tower for designated Customer and reporting to DUB Branch Manager
• Deals directly with clients, customs, and agents to insure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Complete Operations Financial billings and costs per shipment
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet client's requirement for the movement of freight.
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Talking, hearing, and using hands to operate computer equipment.
• Vision abilities required by this job include close vision and the ability to adjust focus

Other Skills / Abilities

• Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
• Must have strong verbal and written communication skills
• The ability to work in a fast-paced environment.
• Strong organizational skills are required, due to the high volume and demands of the position.
• Excellent client service skills
• Strong knowledge of Microsoft word and excel
• Ability to handle pressure and responsibility in a fast-paced environment, in a timely and effective manner.

Education and Experience

• Minimum 3 years industry experience preferred

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees.

We appreciate your cooperation in respecting this policy.