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Operations Supervisor

Oversee daily warehouse operations and supervision to meet KPI targets and client satisfaction
Hingham, Massachusetts, United States
Mid-Level
4 days ago
Crane WW

Crane WW

Provides global logistics, freight forwarding, and supply chain solutions with specialized services for complex, time-sensitive, and project cargo.

Operations Supervisor

Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.

Coordinates daily and weekly activities, planning workloads and staffing accordingly

Accountable for production, supervision and discipline of employees, and conflict resolution

Monitor and evaluate employees based on goals and standards

Enforce policy and procedure compliance

Coordinate with other departments within the company

Respond to & solve production problems

Train employees on job specific duties and develops employees through coaching

Make suggestions and show initiative for process improvements

Effectively communicate with clients, vendors and employees

Assist Operations Manager with planning and budget process

Other duties as assigned

Problem solving- identifies and resolves problems in a timely manner

Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback

Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness

Talking, hearing and using hands to operate computer equipment

Vision abilities required by this job include close vision and the ability to adjust focus

Job may require extended sitting or standing, use of standard office equipment.

Walking within the warehouse and inspecting freight

High school diploma or GED Required

Four years industry experience required

Two years supervisory required

Professional certification may be required in some areas.

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

Quarterly Incentive Plan

136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement for education related to your job

Employee Referral Bonuses

Employee Recognition and Rewards Program

Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities

Employee Discounts

Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

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Operations Supervisor
Hingham, Massachusetts, United States
Operations
About Crane WW
Provides global logistics, freight forwarding, and supply chain solutions with specialized services for complex, time-sensitive, and project cargo.