Operations Specialist

Prepare documentation, dock receipts, bills of lading, export/import declarations.

Assists/Files various shipper declarations (AMS, ISF, etc).

Track and trace cargo as necessary to insure proper movement and delivery.

Issuing/sending invoices to clients and provide accounting department with proper and correct billing information.

Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).

Communicate with airlines/vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.

Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.

Seek the most profitable mode(s) (ocean, air, truck, customs, warehouse) of shipment, yet meet client's requirement for the movement of freight.

Creates new job files in computer system including updates.

Inquiries to vendors for rates (e.g. customs, air freight, sea freight, warehouse, trucking, etc) and prepares quotes.

Arrange bookings with Carriers for ocean, air, trucking, customs.

Other duties as assigned.