Operations Specialist

Operations Specialist

Job Category: Field Operations

Job Description:

Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.

Prepares documents necessary to complete export, import and customs clearance process

Track and trace cargo as necessary to insure proper movement and delivery

Provide accounting department with proper and correct billing information.

Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).

Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.

Seek the most profitable mode of shipment yet meet customer's requirement for the movement of freight.

Other duties as assigned

Job Requirement:

Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports

Must have strong verbal and written communication skill

The ability to work in a fast-paced environment

Strong organizational skills are required, due to the high volume and demands of the position.

Strong knowledge of Microsoft word and excel