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Operations Lead

Oversee daily logistics operations to ensure on-time cargo pickup and delivery
Itasca, Illinois, United States
Mid-Level
yesterday
Crane WW

Crane WW

Provides global logistics, freight forwarding, and supply chain solutions with specialized services for complex, time-sensitive, and project cargo.

Operations Lead

Essential Job Functions

  • Responsible for customer inventory, receipts, put away and shipping for a specific client.
  • Dispatch drivers and respond to drivers' calls
  • Notify drivers of assignments and direct their activities to ensure cargo is picked up and delivered
  • Update database on all dispatched moves
  • Ensure compliance with DOT regulations
  • Coordinate with other departments within the company
  • Respond to & solve production problems
  • Train employees on job specific duties
  • Make suggestions and show initiative for process improvements
  • Effectively communicate with clients, vendors and employees daily
  • Assist Operations Manager with planning and budget process
  • Other duties as assigned

Other Skills & Abilities

  • Problem solving- identifies and resolves problems in a timely manner
  • Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback
  • Quality management- look for ways to improve and promote quality and demonstrates accuracy and thoroughness

Physical Requirements

  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
  • Sitting for extended periods of time
  • Walking within the warehouse and inspecting freight
  • Vision abilities required by this job include close vision and the ability to adjust focus

Education & Experience

  • High school diploma or GED required
  • Four years industry experience required.

Why Should You Work for Crane?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

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Operations Lead
Itasca, Illinois, United States
Operations
About Crane WW
Provides global logistics, freight forwarding, and supply chain solutions with specialized services for complex, time-sensitive, and project cargo.