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Client Service Specialist
Manage client inquiries and resolve service issues efficiently
Mexico City
11 hours agoBe an early applicant
Crane WW
A global provider of supply chain solutions, specializing in transportation logistics, freight forwarding, and customized shipping services.
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Client Service Specialist
Job Category: Field Operations
Requisition Number: CLIEN007329
Location: Mexico City, MEX
Full-Time, On-site
Description:
Responds to orders, general client inquiries, invoice questions and client complaints.
Resolves issues with orders, delivery dates or service.
Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
Other duties as assigned
About Crane WW
A global provider of supply chain solutions, specializing in transportation logistics, freight forwarding, and customized shipping services.