Client Service Coordinator
Crane WW
Client Service Coordinator
Be the contact point between customer and warehouse operators (external and internal stakeholder) on shipments arrangement. To promptly liaises with customers / suppliers' inquiries via phone call or email on day-to-day operations. To ensures all Inbound and Outbound documents & information is pass down to warehouse operators via email and/or all communication channels. To ensures warehouse operators input data accurately and complete Warehouse Management System inventory transactions within the timeline and maintain stock accuracy. To monitor / arrange daily Inbound and Outbound containers trucking with Customer. To input data for monthly billing in excel file. To ensure office areas are well maintained. Performs other job-related functions as and when required by superior.
Requirements
- Minimum GCE 'O' level / NITEC in any relevant discipline - Good understanding of Customer Service and Warehouse Operations - Ability to work accurately and methodically. - Good communication skills - Ability to plan and organize work. - Performs well under pressure in a fast-paced environment.