Assistant Export Operations Manager

Assistant Export Operations Manager

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Job Description:

• Operations Management: Handling the daily operations of the air export department, including booking, routing, and tracking of shipments. There should be closely Coordination with CHA / AIRLINES & TRANSPORTERS.
• Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
• Carrier Management: Develop and maintain relationships with air carriers & Vendors negotiating rates and services as needed.
• Compliance: Ensure Company compliance is followed with relevant regulations, including customs, security, and safety regulations.
• Performance Metrics: Handle Day to Day Activities, Manage Daily Reports / KPI there should be Zero Error. Need to Maintain – Daily DSR / Quote LOG. Daily Update should be Given to your Reporting Manager.
• Process Improvement: Highlight areas for process improvement and implement changes after checking with your Reporting manager, to increase efficiency and productivity.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.