Energy Operations Executive

CPM Operations Executive

The focus of this role is to provide the Sales Account with an accurate and timely order verification and processing service, delivering best in class sales order management, so that the Customer onboarding experience delivers as advised at point of sale.

As a CPM Operations Executive you will live the CPM values or as we call it Our DNA:

We Care, We're Curious, We achieve together, We're people people

The Primary Responsibilities for This Role Are:

• Process all assigned sales orders accurately and on time daily, weekly, and monthly, and own the journey flow of every sale through to connection
• Maintain daily report of all orders and be able to provide on-demand updates for stakeholders, management and clients on status of all sales
• Ensure compliance in all sales processing and reporting
• Complete order verification calls with Customers to confirm details of their order
• Take ownership of the sales pipeline to ensure all sales are proactively managed from receive to connected to give 100% connection rate for the client
• Work closely with the sales team to ensure strong communication resulting in maximum return of sales received to connected
• Identify opportunities to add value and enhance the service provided to the sales team and the client
• General administration duties as required to support the successful functioning of the sales team