Coyote Logistics has been acquired by RXO. RXO is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C.
Job Title: Operations Representative
Department: Operations
Position Type: Full-Time Regular
Pay Basis: Salaried – Once Monthly
Travel: 0-5 days per year
Hours of Work: 40 hrs / week
Reports to: Manager, Operations
People Manager: No
How You'll Have an Impact:
You will coordinate the day-to-day operations for assigned customer(s). Your goal will be to maintain and develop relationships, manage load-level profitability, and maintain requisite service levels in line with RXO's standards. You will manage the lifecycle of a load from order receipt, through to allocation of capacity, shipment tracking and in-transit issue resolution, communicating with customers and carrier contacts as necessary
Essential Functions:
Essential Competencies:
Skills
Language Requirements
Progression:
Snr Operations Representative/Operations Lead
Based on performance and interview process
Preferred Education & Experience:
Customer service, account management, carrier sales, operations and/or logistics experience
Other Duties:
Please note RXO positions are constantly evolving & job responsibilities will enhance as you grow in your career. This document should be used as a baseline of expectations and may not include all daily responsibilities.
Do Well, Be Well:
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.