Supervisor, Inside Commercial Services (manheim Dallas)

Supervisor, Commercial Services

Drive the Deal: Lead the Charge as Our Supervisor, Commercial Accounts!

Are you ready to steer a high-performing team and keep the wheels of commerce turning smoothly? As our Supervisor, Commercial Accounts, you'll be the engine behind daily operations, customer relationships, and sale-day success at Manheim. This isn't just a desk job, it's a dynamic leadership role where your impact is felt across departments and with every customer interaction.

What You'll Be Doing (And Loving):

• Lead with Purpose: Supervise a team that ensures every sale runs like a well-oiled machine—operationally and administratively.
• Customer Champion: Build strong relationships with commercial clients and location customers, ensuring top-tier service and satisfaction.
• Sale-Day Strategist: Oversee sale prep, vehicle listings, and post-sale reporting to keep everything accurate and on schedule.
• Problem Solver: Tackle customer issues, support arbitration processes, and escalate when needed.
• Team Builder: Hire, coach, and evaluate staff while fostering a respectful, safety-first workplace culture.
• Efficiency Expert: Monitor KPIs, optimize staffing, and drive continuous improvement across the department.

Highlights That Put You in the Driver's Seat:

• A chance to lead in a fast-paced, high-impact environment.
• Opportunities to grow your career within Cox/Manheim's values-driven culture.
• Be part of a team that values respect, collaboration, and innovation.

Perks? You bet:

Here's a sneak peek at the benefits you could experience as a Cox employee:

• Competitive pay with opportunities for sign-on bonuses if applicable.
• Once you're on board, earn referral bonuses. Amount varies based on job type.
• 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge.
• Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
• 10 days of free child or senior care through your complimentary Care.com membership.
• Generous 401(k) retirement plans with up to 8% company match.
• Great coworkers who love being part of a team.
• Employee discounts on hundreds of items, from cars to computers to continuing education.

At Cox, we believe in being transparent – please click on this link to learn more about our awesome healthcare benefits.

Qualifications:

Minimum:

• High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
• Requires strong leadership skills
• Excellent communication and collaboration skills to work effectively with teams throughout organization

Preferred:

• Degree in related discipline strongly desired
• Experience in auction industry desired

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us:

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.