Senior Engineering Project Manager (rapidscale) - Remote Eligible

Sr Engineering Project / Program Manager

Cox Communications, Inc. is seeking a Sr Engineering Project / Program Manager for a full-time, remote position within the USA. This position can work remotely but requires the candidate to live in the specified city, state, or region. The role involves managing resources to achieve project goals and objectives, partnering with stakeholders, and facilitating cross-functional teams. The position offers a compensation range of $87,200.00 - $130,800.00, with potential for additional incentives.

The job description highlights the importance of exceptional technology powered by exceptional people. RapidScale, as part of the Cox family of companies, provides best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. The Senior Engineering Project Manager is responsible for leading complex projects with minimal supervision, managing customer relationships, and ensuring project deliverables are met on time and within budget.

Duties and Responsibilities:

• Leads complex projects/programs with minimal supervision.
• Serves as a project level customer contact and manages overall company customer interface relationships.
• Provides functional guidance to customers, consulting staff, and management.
• Develops project schedules and documentation; defines and assigns work to engineers.
• Accountable for overall performance and delivery of defined scopes of work.
• Establishes metrics and monitors progress to assure contract compliance and customer satisfaction.
• Develops and maintains relationships with new customers and conceptualizes solutions for new business opportunities.
• Presents to executives and internal stakeholders by creating customer-facing decks.
• Accountability for planning of resources for tasks, allocation, estimation, and scheduling.
• Oversees projects with a typical cycle of 3 - 6 months or can be ongoing.
• Provides guidance and direction to other project team members outside of owned projects.
• Establishes and implements project management processes and methodologies.
• Communicates major milestones and identifies potential project risks; conducts regular status meetings.
• Sets and manages client expectations, managing and escalating issues and changes.
• Measures progress toward goals and revises project objectives; documents applying change control procedures.
• Evaluates the impacts and risks of changes from multiple perspectives.
• Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion.
• Documents and understands technical environment dependencies for each project.
• Accountable for tracking and managing the creation of functional designs.
• Defines and recommends steps for process improvement and more effective project/program management.

Qualifications:

Minimum:

• BS/BA degree in a related discipline with 5 years' experience in an MSP industry and an additional 5 years' experience as a technical PM.
• Proficient in MS Office, a CRM such as SalesForce, and PM tools.

Preferred:

• MSP or cloud experience is strongly preferred.
• Industry certifications applicable to cloud and network services as well as project management are strongly desired.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 09/29/2025