Part Time, Front Office - Business Services Specialist II

Business Services Specialist Ii

This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions and office activities, and handles basic data entry. Clerk scanning, and filing DMV titles.

Job Responsibilities:

• Perform sale day administration functions, including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
• Provide quality customer service through fact to face and phone support. Answer questions and provide support.
• Perform basic data entry into the AS 400 computer system, and download digital image of vehicles into the system if instructed.
• Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
• Copy data and compile records and reports. Sort and file documents.
• Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.
• Answer phones, convey messages, and run errands. Greet and assist customers.
• Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed.
• Prepare outgoing mail with sufficient postage and ensure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer. Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Qualifications:

• High School Diploma or equivalent required.
• Prior clerical or administrative experience required.
• Valid Driver's License and safe driving record required.
• Good communication and organizational skills required with strong attention to detail.
• Basic computer software skills required.
• Perform other duties as assigned by management.
• Commitment to providing excellent customer service required.
• Ability to sit or stand for prolonged periods of time.
• Ability to perform repetitive data entry tasks; manual dexterity.
• Vision abilities required include close, distance, and depth perception.

To be employed in this role, you'll need to clear a pre-employment drug test.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.