Automation Engineer – RPA & AI

Automation Engineer

Location: Baneshowr, Kathmandu, Nepal

Shift: Night-Shift (Eastern Time Zone)

About COVU:

COVU is redefining insurance operations through a blend of human expertise and intelligent automation. Our platform powers workflows for independent agencies across several systems—from AMSs to carrier portals—and we're building the future of work through AI-driven agents, smart automation, and deep integrations.

Role Overview:

We're hiring an Automation Engineer to own and scale the automation of high-volume, browser-based and desktop workflows across our operations. From logging into insurance carrier websites and pulling customer data, to pushing it into forms and emailing documents, you'll help build an internal automation engine that removes repetitive manual work from our agents' day-to-day.

This role combines RPA experience (e.g., UiPath) with modern AI agent frameworks (e.g., OpenAI, Browserbase). You'll also work closely with engineering, security, and ops to ensure reliability, compliance, and human-in-the-loop workflows where needed.

What You'll Do:

1. Automate multi-step browser tasks involving logins, navigation, data entry, and file handling
2. Build secure, auditable RPA processes to interact with carrier websites, desktop apps, and forms
3. Handle MFA, session handling, and token refresh securely and scalably
4. Ensure visibility (logging, dashboards), defect monitoring, and graceful failure handling
5. Design for human-in-the-loop controls and secure fallback when needed
6. Collaborate with Product and Ops to identify new automation targets weekly
7. (Plus) Integrate AI agents for reasoning + flexible workflows (e.g., OpenAI)

Who You Are:

• 4+ years in automation, scripting, or RPA-focused roles
• Strong experience with UiPath and other tools like Robocorp, Selenium, Auto HotKey, or Playwright
• Strong Python skills (bonus: JavaScript or Windows scripting)
• Comfortable working in browser automation AND Windows desktop apps (OCR, forhandling)
• Experience designing for security, observability, and maintainability
• Bonus: Insurance domain or familiarity with carrier portals
• Bonus: Familiarity with modern AI-agent frameworks (e.g., OpenAI with tool use, Browser base, Adept, etc.)

Why Join Us:

• Competitive Salary
• Automate real workflows used by 100+ agents across dozens of systems
• Help build the foundation for AI-assisted operations in insurance
• Stay on the frontier of RPA + AI agent tooling